Benefits:
- Company parties
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Vision insurance
Crossroads Pet Resort is a recognized and established Dog Training and Daycare/Boarding facility and we are looking for an EXPERIENCED DOG TRAINER to join our growing on-site training team!
Mission/Purpose: Promotes and ensures the efficient and effective training of Board & Train, Puppy, and Daycare & Train dogs using positive reinforcement techniques. Responsible for assessing a canine clients’ behavior, sociability, and training levels and needs; creating a customized training program and implementing behavior modification for various behavioral problems in addition to working with the human client and their dog(s) to achieve defined training goals. Provides training services that align with Crossroads' brand and follows standard operating procedures for the company.
Key Accountabilities: Must have strong working (applied) knowledge of learning theory/operant conditioning with an emphasis on positive reinforcement methods and techniques that are in-line with best practices as supported by LIMA (Least Intrusive, Minimally Aversive). Must be able to recognize dog body language and have the ability to pass dog handling tests given by Crossroads. The candidate must be prompt, professional and positive and be able to consistently perform the following duties and responsibilities with or without a reasonable accommodation.
Training Responsibilities: Trainer will be responsible for defining and executing individualized training plans (puppy to basic obedience) for assigned dogs using positive reinforcement and low stress handling techniques. Trainer will be responsible for documenting daily training progress, communicating with owners regarding training progress reports, and providing one-on-one training with owners and their dog(s). Trainers may take phone calls from prospective clients with questions about training services.
Responsibilities include, but are not limited to:
- Work daily with our Board & Train, Puppy, and Daycare & Train dogs using positive reinforcement techniques – multiple dogs may be handled each day
- Maintain an organized schedule of client appointments and daily sessions
- Log training sessions and properly complete training-related paperwork - includes daily training reports/logs and client progress reports
- Design and implement training plans in accordance with documented procedures and direction/guidance provided by Training Manager
- Conduct daily one-on-one training sessions that comply with defined training plans: obedience, behaviors, leash work, and socialization, and/or other training objectives
- Communicate progress and provide coaching to human clients on skills for in-home reinforcement of training objectives – includes in-person, phone, video, and email communications
- Conduct refresher/brush-up training sessions for Daycare or Short-term boarding clients
- Meet with Training Manager on a weekly basis, or more frequently, to conduct review of cases and training plans
- Provide pictures and videos of clients and their dogs for owners and company social media
- Ensure animal safety by cleaning up after dogs, monitoring behavior and proper feeding and water - Observe dogs and report behavioral issues or health concerns
- Observe dog behavior to promote positive interactions – dog-to-dog and dog-to-human – and moderate dog introductions on and off leash and during socialization/play time; prevent and break up dog fights
- Help new canine clients acclimate to a group play environment
- Must be patient, thorough and able to work both in a group setting and autonomously
- May include assisting with and eventually teaching group classes
Knowledge and Skills:
Knowledge: Trainer must be knowledgeable about breed types, ages, sizes, and temperaments and have previous dog training and behavior modification training experience (minimum of 1 year; 2+ years is preferred): Thorough knowledge of canine behavior and experience with complex behavior issues, up to and including fears and aggression, is preferred. CPDT-KA Certification is strongly preferred. Ability for quick recall of dog's names, breeds, and details about individual dogs is a must.
Results Oriented: Takes personal responsibility to make decisions and take action on behalf of the client and their animal. Initiates decisive and timely action to address important issues, involves the General Manager and/or Owner, as needed to ensure appropriate resources are available to meet defined training outcomes. Demonstrates a strong sense of ownership and a commitment to achieving results and sets clear goals for self.
Communication: Provides timely updates and provides appropriate level of detail in communications to training clients and to facility representatives. Communicates written and verbal information in a clear, concise and professional manner.
Motivation: Demonstrates a 'can-do' attitude and has a strong sense of ownership and commitment to the business. Encourages high standards of performance from self and sets a high bar for others to follow. Strengthens working relationships by continuously supporting the broader purpose and mission of the training team and program.
Education and Experience: High school diploma (or GED). Minimum of one (1) year experience as a dog trainer in a board & train setting, or equivalent facility (2+ years is preferred). CPDT-KA Certification, or ability to attain certification within 6 months, is strongly preferred.
Teamwork: Trainers primarily work autonomously; however, occasional assistance with kennel and or play group operations may be needed. Crossroads employees – front office, kennel, grooming, trainers and management - work as a team and everyone helps when necessary to ensure that we maintain the expected level of quality and standard of care for our clients.
Safety and Client Service: Ensure the safety, health and well-being of animals by following Crossroads' standard operating procedures and industry best practices. Is focused on animal welfare/safety and is knowledgeable regarding Breed Standards.
Work Environment: The majority of duties are conducted outdoors. Position requires bending, kneeling, stooping, lifting (up to 50 pounds), and standing for long periods of time in an environment that may be cold, hot, windy, wet and/or noisy - all safety protocols must be followed to reduce any risk of injury to employees, clients and animals.
Additional Requirements:
- Requires the ability to lift 50 lbs., stand for long periods, maneuver through obstacles, and work in an outdoor environment
- Must be able to work around disinfectants, dog hair, and other potential allergens
- Must be computer literate
- Must possess a valid CA Driver License
Shift: Full-time with some Saturdays required, hours during the week may vary
Salary: $18.00 - $25.00 per hour, based upon experience and certification status
Location: Crossroads Pet Resort – 10832 Knott Ave. Stanton CA 90680
Compensation: $18.00 - $25.00 per hour
About Crossroads Pet Resort
Hi. I’m Dan Tambourine, President and owner of Crossroads Pet Resort, Inc. I have been in the pet industry for as long as I can remember. Animals are my passion and I have always been committed to their care. But this is an “About Us” page, not About me.
We have been at our current location since 1996 and since that time, we have worked hard to hire the best staff to provide the best pet care and dog training available in Orange and Los Angeles counties. We have industry expertise that few can match.
We have been at our current location since 1996 and since that time, we have worked hard to hire the best staff to provide the best pet care and dog training available in Orange and Los Angeles counties. We have industry expertise that few can match.
Careers
Crossroads’ philosophy is all about providing the highest quality of care and loving attention to dogs in our care. We have a great reputation for doing just that! We are a group of energetic and motivated people who love what we do and are looking for other like-minded, high-quality people to join our team. We offer exciting opportunities that will challenge your abilities, expand your skills and reward your contributions.
We look for employees who are:
Energetic animal lovers.
Committed to life long learning.
Dedicated to integrity and honesty.
“Can-do” optimists who make things happen.
Excited about change and opportunities to advance. Team players who go the extra mile for themselves, the pets, their team, and our community.
What We Do
We’re a privately-owned and operated pet care facility focused on a single mission: To be THE name in pet dog training, boarding, grooming, and doggie daycare in Southern California as a result of our honest business dealings with clients and employees, reliable and quality service with a commitment to cleanliness and order, courteous and knowledgeable staff, and a reputation for “caring deeply” about the animals in our care and the people who love them. To recognize that our commodities are boarding and training, but our products are peace of mind and successful human/pet relationships.
We look for employees who are:
Energetic animal lovers.
Committed to life long learning.
Dedicated to integrity and honesty.
“Can-do” optimists who make things happen.
Excited about change and opportunities to advance. Team players who go the extra mile for themselves, the pets, their team, and our community.
What We Do
We’re a privately-owned and operated pet care facility focused on a single mission: To be THE name in pet dog training, boarding, grooming, and doggie daycare in Southern California as a result of our honest business dealings with clients and employees, reliable and quality service with a commitment to cleanliness and order, courteous and knowledgeable staff, and a reputation for “caring deeply” about the animals in our care and the people who love them. To recognize that our commodities are boarding and training, but our products are peace of mind and successful human/pet relationships.
Every day we get to do a job we love and contribute to helping pets and their owners. From providing inspiration to dog parents who need it; helping customers learn how to change the course of their relationship with their dogs without force; educating the dog owner how to speak “dog”, – improving the relationship between dog and owner is the goal for us. It’s why we do what we do. We know that our work can change and enrich the lives of pets and their owners . We work together to create “raves” for our clients. Everyone on the team is responsible for bringing new ideas, perspectives and solutions to the table. Starting with day one, we want your voice as part of the conversation.
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